Booking & Deposit Policy

Deposits

A $25 non-refundable deposit is required to secure every appointment and mail-in service. The deposit is applied to your final total.

Rescheduling & cancellations

• Reschedule at least 24 hours before your appointment — your deposit transfers once.
• Cancellations under 24 hours and no-shows forfeit the deposit.
• More than 15 minutes late may require rescheduling.

Mail-in services

• Book first, then ship your unit with your name and phone number inside the package.
• Turnaround starts when your unit arrives. Return shipping is added to your total.
• We only color or customize 100% human hair units.

Payment

The remaining balance is due at pickup or before your unit ships back.

Questions

Call or text (645) 229-4533.